Contact Us

Visit, call, or connect online. We'd love to hear from you and be happy to assist!

Account Services

We are available to assist you:
M - F:  8:30 a.m. to 6:00 p.m. ET
Sat:     9:00 a.m. to 1:00 p.m. ET


Apply for a Loan

We offer convenient options:

  • Click here to apply online 24/7
  • Email
  • Apply in person at any Inter American Trust Bank branch

Mortgage Services

Questions about mortgage applications or existing mortgages:

  • ,

Not sure where to call?

Check our Frequently Used Information list to find the correct contact number for the service you need. Or call and we'll be glad to help.

Frequently Used Information

  • Inter American Trust Bank's Routing Number

    Inter American Trust Bank's routing number is 261171485

  • Stop Payment

    To place a stop payment on a check:

    • Log in to Online Banking: The stop payment option will be available when a checking, money market or line of credit account is selected. You can select an eligible account from the dropdown. You will be required to enter the check date, the check number, the amount of the check, and the payee. Items with a current stop payment can be viewed under the current tab.
    • Call Memberline at , Option 2
    • Download a Paper Check Stop Payment Request form

    To place a stop payment on an ACH:

  • Lost or Stolen Checks

    If your checks have been lost or stolen, visit a branch or call us at to report the loss and to change your checking account number. This will help prevent fraud from occurring on your account.

  • Lost or Stolen Cards

    To report your Visa Debit, Visa Credit, or ATM card lost or stolen:

    • During normal business hours: Call
    • After Hours (Nights, Weekends, Holidays): Call 1-866-677-7151
      Press 1 to activate your card
      Press 2 to report your card lost or stolen
      Press 3 to change your PIN (must know old PIN number)
  • Change Card PIN or Activate Card

    To activate a new Visa Debit, Visa Credit, or ATM card or change your PIN:

    • Call 1-866-677-7151
      Press 1 to activate your card
      Press 2 to report your card lost or stolen
      Press 3 to change your PIN (must know old PIN number)
  • VISA Fraud Detection

    If you receive a message from a VISA Fraud Representative, please return the call as soon as possible at 877-902-4804. If we do not hear from you, we may at our discretion block the usage of your card to prevent potential fraudulent charges. For this reason it is critical for you to return messages left by a VISA Fraud Representative. Click here for more information.

  • Courtesy Pay Opt In/Out

    Certain types of transactions require that you Opt In for them to be covered by Courtesy Pay. Click here for more information. You can Opt In/Out via the following methods:

    • Call and chose the option to speak to an account representative
    • Log onto Online Banking and opt in electronically
    • Complete the form and fax, mail, or bring it to a branch
  • Media Relations

Inter American Trust Bank Mailing Addresses

We have regular mail options for you when you need to mail us payments or general correspondence. Click here for additional payment options.

Deposits & Payments

All credit union correspondence (including deposits, consumer loan payments, and auto loan payments):

Inter American Trust Bank
P. O. Box 1188
Marietta, GA 30061

Mortgages, Home Equity & HELOCs

General correspondence and payments for existing Mortgages, Home Equity Loans, and Home Equity Lines of Credit (HELOCs):

Standard Mail Address - Inter American Trust Bank, P. O. Box 11733, Newark, NJ 07101-4733.

Overnight Mail Address - Inter American Trust Bank, 425 Phillips Blvd., Ewing, NJ 08618.

Contact Form

Make comments or suggestions, ask questions, or obtain additional information.

  • For your protection, do not include account numbers, social security numbers or any other sensitive data of this nature in your correspondence.
  • Transactions cannot be processed via regular internet email due to security. However, transactions can be done via Online Banking.
  • If you prefer to be contacted by telephone, please enter your daytime phone number. Otherwise, we will respond via email to the address provided.

Your questions and comments are very important to us and are answered in the order they are received. Please allow 1 - 2 business days for a reply.

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